It’s 12am – Do You Know How to Reach Your Summit, NJ Janitorial Service?

 “Once we signed with our office cleaning company in Summit, NJ, we never heard from the owners again – even after complaints!” No business ever got anywhere by ignoring its clients, but for some commercial cleaners in the Summit area, that seems to be their business model. If you’re tired of the frustration involved in getting in touch with your cleaning company, maybe it’s time for a change. At Eagle Building Maintenance and Janitorial, communication is one of the cornerstones of our business.

So, what does Eagle do that other commercial cleaning companies don’t? Let’s start from the top.

Meet with the owners. Before you sign anything, one of our owners will come out to meet with you in person at your Summit, NJ place of business. We do this for every single client so that we can sit down with you and come up with a customized cleaning solution based on your needs and your budget. Some clients want to have an Eagle crew there every single day because they feel like that’s the only way they can keep their facility in the best possible condition. Others may only need office cleaning once a week, or even once a month. Whatever your needs, we’ll listen and build a unique cleaning plan around them. And if those needs later change, it’s easy to make modifications.

Get unparalleled access. You communication with us really kicks into high gear, though, once janitorial service begins in your Summit office. Eagle utilizes revolutionary software called “CleanTelligent” that lets you see a list of every single service that our workers provide for you – everything from changing out toilet paper in restrooms 1, 2 and 3 to dusting the exterior window sills. As each job is completed, you’ll be able to see that it has been done in the system. If you have questions or concerns about anything, you can leave comments for our workers so that they can change what they do next time or post complaints that will go directly to our management. This way, we can respond quickly and efficiently to meet your needs and make sure that you get what you want.

Always on-call. The final thing that Summit, NJ companies complain about with their office cleaning services is that they can never get anyone there if there’s an emergency. Now, hopefully this is something that you’ll never need at your place of business, but that doesn’t mean it isn’t valuable to have. Our staff at Eagle is large and flexible, with someone able to come out and do the work you need 24 hours a day, 7 days a week. Even if your customized cleaning solution doesn’t call for emergency personnel, all you have to do is call and we’ll send someone out.

Posted: 6/25/2015 2:00:00 AM by Eagle BMJ | with 0 comments