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Ten Keys to Selecting a Top-Notch Maintenance Company for a Large Building

Photo by Samuel Zeller on Unsplash

Your success as a building owner hinges on your ability to properly maintain a safe, clean environment for occupants and visitors. Enlisting the services of a trusted maintenance company is important. It gives you a peace of mind, knowing that an accomplished provider with janitorial and maintenance expertise maintains your building. Below are ten keys to selecting a first-rate maintenance company for a large building.
1. Industry Experience
Companies with decades of experience maintaining a wide variety of buildings are typically excellent choices. Ideally, the maintenance provider you select should possess expertise maintaining buildings that are similar to type, age, and size to the building you occupy. This industry experience allows them to quickly and efficiently maintain your property.
2. A Wide Breadth of Services
The maintenance company you choose should have the scalability to handle all of your maintenance requirements. Your building is more than just floors and walls, and a top-notch maintenance company will know this. As you evaluate potential providers, look for maintenance companies who can serve as your single source for the following services:
  • Regular cleaning
  • Routine building inspections
  • Repair work
  • Safety inspections
  • Emergency service
 
3. Top-notch Accessibility 
Predicting when maintenance issues will strike is impossible, especially in a large building. The maintenance company you select should be accessible, responsive, and prompt in delivery of emergency services. Make sure that you choose a provider who you can easily reach by phone, email, or in person when services are required.
4. The Latest Tools and Technology 
Leading maintenance companies are committed to using the latest cutting-edge technology to impeccably maintained even the largest of buildings. In addition to using the most effective cleaning tools and agents, the provider you choose should utilize the latest building maintenance software. This software assists with the following:
  • Generate a complete work order history with the touch of a button
  • Easily track maintenance schedules
  • Send alerts for upcoming service and repair visits
 
5. Keen Attention to Detail 
Maintaining a large building requires attention to detail. As you compare maintenance providers, ask to see samples of building inspection reports, work orders, and cleaning logs. You can also visit similarly sized facilities maintained by providers you are considering to view their condition and level of cleanliness personally.
6. Outstanding Customer Reviews
As you evaluate potential maintenance companies, be sure to compare the online reviews provided by current and past customers. In particular, look for reviews provided by occupants of large buildings in industries similar to yours. It is also a good idea to request references from prospective companies. 
7. A Proactive Approach
Successful building maintenance begins with a proactive approach. The best maintenance providers do more than react to problems after they occur. Top-notch maintenance providers are constantly on the lookout for building imperfections and potential safety issues. 
8. Properly Licensed and Insured 
Owners of janitorial businesses are required to meet legal and regulatory obligations before they can provide cleaning or maintenance services. Not only should the company meet these requirements, but so should their technicians. Before you hire a maintenance company, ask to see proof of the company's license and insurance. 
9. Scalability
Companies that clean and maintain large buildings should have the staffing and resources to grow alongside your facilities. Planning for the future is vital to all industries, and your maintenance company is no different. Should you decide to expand or acquire additional space, your provider should have the resources to handle additional responsibilities.
10. Excellent customer service
The maintenance company you choose should exude professionalism and dedication to superb customer service. Employees should dress properly and arrive on time to perform cleaning and repair work. Additionally, all communications between staff and building occupants should be professional.
Selecting an experienced maintenance company to care for a large building is vital to providing a secure environment for occupants. By seeking a maintenance company that exemplifies the ten qualities above, you can help ensure that your building stands the test of time. To schedule a cleaning for your large building, contact Eagle Janitorial today, at 888-730-1123.
Posted: 11/10/2017 7:03:54 PM by Eagle BMJ | with 0 comments
Filed under: company, maintenance